GETO Service & Support
As line with “take the customer as the center, result oriented” business philosophy and “customer thought, customer concerns” to service tenet, GETO gathered the related fields of talented persons, to build the professional team, providing customers with high-quality and high-efficiency five-star service, no matter in front of marketing, elite team building, after the end of the supply chain and the back support, are done each ring clasp, To provide customers with formwork and assembly products of professional services, including:
1、Open cooperation mode and investment services
2、Multiple combinations and innovative products and services
3、Intelligent and customized design services
4、All-weather engineering service
Front End Support
At the front end, the “Iron Triangle” team is formed by marketing, design, engineering and other departments to develop customized product marketing mix, design professional technical solutions, and provide five-star engineering services throughout the whole process.
Middle End Support
Innovative product research and development, excellent talent training system as the backbone of GETO, to provide customers with a comprehensive variety of product choices, the field of high-quality talent reserve and training for customers to provide a steady stream of new ideas and new methods.
Terminal Support
Back-end production, quality control, logistics and other functional departments to provide quality services in product delivery, logistics support and other aspects.
SERVICE
product marketing cooperation service
GETO offers products of N+1 combination cooperation services.
1、Sales option
2、Rental option（Singapore & Malaysia only）
3、Buy back service（Singapore & Malaysia only）
GETO provides aluminium scrap contact support
4、Formwork（material） return support（Singapore & Malaysia only）
design service
GETO team focuses on the use of BIM, Autocad, 3D Model design tools for calculation, to provide customers with:
1、Project analysis and quotation support
2、Shell plan support
3、Modulation drawing（intelligent design） support
Formwork acceptance service
Formwork acceptance is divided into Pre-assembly and VR acceptance. With the increasingly mature technology, the latter gradually becomes a better acceptance tool. Clients can use VR equipment to realize 360° remote acceptance and do the overall check on aluminum formwork without leaving home which greatly improves the convenience and experience.
1、3D VR Inspection Service
2、Formwork Pre assembly Service
engineering service
GETO promises that any problems of GETO products occurred at site, our engineering team will arrive at the site within 48 hours to solve the problem or provide effective solutions.
1、Technical support
2、Site support
3、Formwork package support
4、Response service within 24 hours support
refurbishment service
The refurbishment benefit of formwork and scaffolding system is through a series of customized drawings redesign, material renovation and other standardized processes, to help customers maximize the realization of existing material, provide customers with one-stop product recycling service and create a higher comprehensive value.
1、Second time design support
2、Second time formwork and scaffolding refurbishment support
personality added value service
GETO have established and gradually improved the company’s internal information system, from ERP system to CRM system, through technical support, has realized the modernization, integration, standardized process management. We can provide customers with customized information system services (Paid), such as information storage system, welcome to discuss cooperation.
